Australia is one of those cultures where tipping is customary. We see that there are a variety of differences as to what is expected and this can lead to mixed messages for all concerned.
On one side, we've got locals who don't like to be dictated. They like to decide what they will or won't do and don't like to be caught short, for fear of looking rude or cheap. Those in the service and hospitality industries may not get tipped appropriately and are left to wonder how that reflects on their own value. While most people are grateful for any tip, they like to know that their efforts are respected and valued.
There is a basic expectation in Australia that certain services will be tipped and there is a standard to apply. If you're visiting or haven't worked these things out yet, here's a guideline to get you started:
Restaurants, cafes and bars: Always tip on the bill amount before any tax and other charges have been added. The most accepted rate is between 10-15 per cent. Some restaurants require you to declare what your tip is when using your credit card to pay, but the same rule about the 10-15 per cent applies. Always ask your waiter for the right amount to cover the tip, if you're not sure.
Other services that may be tipped are hairdressers, taxi drivers, delivery drivers and cleaning teams. A flat $2-5 in these situations, depending on the magnitude of the service and your level of satisfaction, is common. It is becoming more common for staff, such as cleaners, to leave a tip envelope as they leave a room or building. Again, your discretion in this space is key to reflecting that you recognise the value of their time.